Sales conditions include:

1. The obligation to provide all the requested data for the issuance of the electronic invoice, including the Company Name, VAT number, PEC (Certified Email), and the SDI unique code.

2. The requirement to be registered customers with a VAT number to automatically receive the invoice.

3. Acceptance that sales of goods made by correspondence are not subject to the obligation of issuing an invoice or receipt, as provided for in Art. 2 paragraph 1 letter OO of DPR No. 696 of 21-12-1996.

4. The obligation to comply with the 2018 Budget Law No. 205 of 27/12/2017, which mandates the issuance and receipt of electronic invoices starting from 01/01/2019.

If you notice any damage to the package, even if it is not visible from the outside, open the package in front of the courier to verify that the contents are intact. In case of damages, immediately inform the courier and take a photo of the visible damages. Also, contact the sender to inform them of the situation and request assistance in filing a complaint with the courier.

Remember that it is important to keep the packaging and all original packaging materials to be able to demonstrate the damages incurred during shipping. Make sure you have all the necessary documents to request a refund in case of damage or loss of the goods.

Finally, if you have purchased shipping insurance, make sure you have all the necessary documents to request a refund in case of damage or loss of the goods. Follow the procedures indicated by the courier and the sender to resolve the situation in the best possible way.

The warranty offered by iPhoneHospital.iT covers product conformity defects for a period of 3 months from the date of purchase. The warranty does not cover damages caused by wear and tear, improper use, or unauthorized interventions. To avail of the warranty, it is necessary to keep the sales receipt or the invoice issued upon customer request. In case of non-conformity, the customer must contact the iPhoneHospital.iT customer service to request assistance and authorization for the return of the defective product. The return shipping costs will be borne by the customer, while the shipping costs for the replacement of the product will be borne by iPhoneHospital.iT The warranty offered by iPhoneHospital.iT does not affect the rights provided by law for consumer protection.

Please contact us before returning the product to receive detailed instructions on the return process. Please keep the original packaging and include all accessories and original instructions. Returns that do not meet these conditions may not be accepted or may be subject to a restocking fee.

For further information on our return policies, please refer to the dedicated section on our website or contact our customer service. We are here to help and ensure that your purchasing experience is positive and satisfactory. Thank you for choosing our products.

For additional information, questions, or doubts, do not hesitate to contact us by phone at +39 0110014793 or via WhatsApp at +39 393 3334090. We are available on weekdays, from Monday to Friday, from 09:00 to 13:00 and from 14:30 to 17:45. We will be happy to assist you and resolve any purchase-related issues quickly and efficiently.