Terms of sale

All our prices on the website are inclusive of 22% VAT.

The commercial invoice It will be issued only and exclusively to registered users with Amount equal to or over 25 euros shipping costs included.

In any case, no receipt will be issued.

Each purchase will be accompanied by a receipt, which can be downloaded and will also be sent via email during the shipping phase.

The commercial invoice with separate tax rates, it must be necessarily Request in the notes section during the order placement..

• first and last name
• address
• tax code
• VAT number.

For better service, we recommend filling out all the fields correctly.

The payment the purchased material will have to be carried out within 14 days working from the date of the order, unless otherwise agreed with iPhoneHospital.IT.

Right of withdrawal

Information pursuant to Legislative Decree 185/99

Purchases made on our website, like all distance purchases made by telephone or correspondence, as they occur outside of commercial premises, are protected by Legislative Decree No. 185 of May 22, 1999, which provides consumers with the right to withdraw.

The consumer can exercise the right of withdrawal within 10 working days from receiving the goods. This right is the right to return the purchased item to the supplier without any penalties and without specifying the reason, and to receive a refund of the purchase price.

Ways to exercise the right of withdrawal

• The customer who has purchased products for personal use only can cancel the purchase within 10 working days from the delivery of the goods.
• In order to withdraw from the purchase, the products must still be perfectly sealed and in their original packaging.
• The customer who wishes to withdraw from the purchase must communicate it via email to info@iPhoneHospital.iT. This communication must include the codes of the products to be returned, as well as instructions on how to refund the expenses incurred (money order, bank transfer, etc.) and any bank details.
• Everything must be returned in the same form as you received it to Turin at Via Antonio Cecchi 66 SCB 10152 (Premises not open to the public) with a copy of the order and your identification details (registered mail or postal packages will not be accepted).
• The shipping costs for returning the items are the responsibility of the buyer.
• We reserve the right to inspect the integrity of the material returned before processing the refund.
• The refund only covers the cost of the material, shipping costs are not included, as well as additional costs such as packaging, cash on delivery, insurance, and the eBay/PayPal fees incurred will be deducted.
• The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, to the same address.
• Once we have received the goods and verified their integrity, we will proceed, as soon as possible, to credit the customer with the cost of the returned products, retaining, if necessary, the amount of the shipping costs which will still be charged to the customer.
• The product(s) must still be in a condition to be resold as new.

Origin and Guarantee Regulations

The product for sale can be either Original where specified, or alternatively a competing article, assembled with the same materials as the original. All products have undergone a quality check by both the supplier and the. iPhoneHospital.IT Upon arrival. In case of defective products, they are returned before being sold.

Warranty on products and repairs

• Newly purchased products are guaranteed for 24 months (12 months for VAT-registered customers) from the purchase date indicated on the invoice, unless otherwise specified in the listing.
• Our repairs are guaranteed for 1 month. To be eligible for the warranty, it is necessary to present a copy of the purchase document.
• We will arrange for the repair or replacement of the defective material at no cost to the buyer, except for any shipping expenses.
• We reserve the right to inspect the material before validating the warranty. If it concerns components, once the component is installed, the warranty becomes void as we do not take responsibility for installations carried out by third parties.

Replacements or credit (Retailers/Distributors)

• Should it be necessary to proceed with the replacement or crediting of non-functioning items, it must be previously authorized by our company.
• The return slip must be sent via fax to obtain the authorization number.
• In case of receiving goods returned without authorization, the package will be rejected, with expenses borne by the sender.
• We do not guarantee the availability of the ordered product if not paid for within 7 days; any payment received after this deadline will be considered for available product. This order will be processed in mode. pending.

N.B. The credit notes for returns will be issued on the 15th and 30th of each month.

Substitutions or credit (Private)

In case it is necessary to proceed with the replacement of non-functioning items, it is recommended to follow the instructions of our representatives. The exchange of goods will take place via express courier within 24/48 hours as per the contract, unless problems arise that are not attributable to the courier or the company.

Exclusion of coverage

Warranty claim

How to recognize a product original

Repair Warranty

• In case of a malfunction of your terminal with the component repaired by us that no longer works, it will be replaced free of charge. labor costs/payment for labor.
• The warranty covers only structural and electronic defects of the spare part.
• The warranty becomes void if the phone has suffered impacts or damages that may have caused the replacement part to break, both directly and indirectly, and if the warranty seals are found to be tampered with.
• Tampering or simply opening the device by third parties implies the immediate voiding of the lifetime warranty.
• The lifetime warranty does not cover the replacement of batteries, shells or other parts considered aesthetic, and buttons present in the terminal itself.

Shipping and Repair Regulations

Each individual repair will be evaluated on a case-by-case basis., iPhoneHospital.IT reserves the right to Do not repair the object if the technical specifications differ from what was stated at the time of purchase. (In cases where it appears to be severely damaged or tampered with in our opinion)

Our repair service offers a one-month warranty that exclusively covers the intervention carried out. No guarantees are provided for other parts that were not repaired/replaced.

The manufacturer's warranty will be invalidated. Could you please provide more context or let me know how I can assist you? iPhoneHospital.IT In this regard, no responsibility is assumed, as it is the customer's decision to proceed and they are fully aware of this rule regarding the invalidation of the warranty.

For shipping iPhoneHospital.IT is not responsible for damages and/or loss, iPhoneHospital.IT It offers the possibility to insure every shipment at a cost ranging from Euro 3.40 to Euro 29 depending on the package, also attaching a copy of the receipt for the purchase of the iPhone.

Each item is shipped at the customer's expense and during transport is not the responsibility of. iPhoneHospital.IT, , iPhoneHospital.IT You will be solely responsible for the duration of your stay at the Repair Center.

If the repair is not possible or if there are complications during the repair, iPhoneHospital.IT reserves the right to return the product and reimburse the customer deducting the expenses for the time used quantified as formal estimate of expenses (€ 25).

N.B. iPhoneHospital.IT We do not assume any responsibility for the possible loss of data or for the device shutting down during the repair process, as it is the customer's responsibility to back up (save personal data) their own device. Furthermore, in case it is impossible to test the device at the time of pick-up, we do not assume any responsibility beyond the defect declared by the customer or any hidden flaws.

** 24 H in express repair means 24 working hours.

The vectors for the service GLS - express courier they may differ from GLS stands for General Logistics Systems, which is a European parcel delivery company. since the item will be shipped with the first available carrier for pick-up, able to provide a service in faster timeframes.

The shipment Italian Post For a value of 3.00 Euros, it is not traceable. Therefore, in case of loss, it will be resent or refunded. only returned to sender by Italian Post. In case of loss iPhoneHospital.IT He will not be able to either refund or resend the material.

Technical support

Attention !

iPhoneHospital.IT We are not responsible for any damages to property and/or persons caused in the attempt to carry out installations and/or repairs following the information and schematics or Video Tutorials contained on this website.

All published material is for informational purposes only, If you believe you are not able to successfully complete the job, we advise you to give up in order to avoid unwanted damage.

Before attempting an installation or a repair, verify your skills and make sure you have all the necessary tools to complete the job.

Limitation of warranty

• Breakages caused by accidents or falls
• Breakages caused by improper use
• Breakage of any glass and crystal
• Natural degradation caused by Time
• Products with evident signs of tampering
• Breakages or malfunctions caused by uninsured transportation
• Installation of components not executed by iPhoneHospital.IT

At the moment when the tested material is found to be functioning, out of warranty, or falling within limitations, the customer will be charged €15, which includes the Verification costs, and €8.40 as return expenses.

It is also worth noting that any replacement due to defects or malfunctions of the item will only be possible if the item is tested before assembly; replacements for welded or partially applied parts, or those with adhesives, will not be accepted.

The item must also be returned complete with all the accessories applied (films, stickers, and any other items present at the time of receipt).

Personal data processing

Information on the processing of personal data (article 13) D.lgs. 196/2003)

By creating an account on our website and purchasing our products, you are entrusting your data to us, as required by the Privacy laws. iPhoneHospital.IT According to the principle of tacit consent.

iPhoneHospital.IT As the Data Controller of your personal data, according to and for the purposes of the D.Lgs. June 30, 2003, no. 196"Code on the protection of personal data"), below Privacy Code, hereby informs that:

• The legislation mentioned provides protection for individuals and other subjects regarding the processing of personal data.
• Such treatment will be based on the principles of fairness, lawfulness, transparency, and protection of the privacy and rights of its users.

Personal data, hereinafter referred to as "data" for brevity DATA, will be processed in accordance with the legal provisions of the aforementioned regulations and the confidentiality obligations provided therein.

Data collection

iPhoneHospital.IT You can request DATA in cases where they are necessary to identify or contact the user for the provision of services or the execution of requested transactions; generally, such DATA They are required to allow the user to benefit from a service, such as receiving information about products or services. iPhoneHospital.IT, propose one's own company for business contacts, participate in a competition, subscribe to a newsletter or mailing list, and to register with a username and password on the website. iPhoneHospital.IT thus being able to take advantage of the services related to such registration

Personal information such as, for example, can be requested:

1. the name
2. the title
3. the company's name/ denomination
4. the email address
5. the home phone number, the cell phone number, or the office phone number
6. the home or office address

On the website, it is possible to collect some information related to the visited pages, such as:

1. 1. the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet
   2. the date and time of accessing the website iPhoneHospital.IT
   3. the pages visited by users within the Site and the Internet address of the website from which the user directly accessed the site iPhoneHospital.IT

Such information is collected to analyze user trends as well as to administer and improve the Site itself.

Treatment modalities

Your personal data may be processed in the following ways:

• Verification and modification of data only upon request from one of the parties;
• treatment by means of electronic computers;
• manual treatment through paper archives;
• data collection via computer or telematics;
• Collection of data from registers, lists, deeds, or public documents.

Every treatment is carried out in compliance with the methods provided for in articles 11, 31, and following of the Privacy Code and through the adoption of the minimum security measures provided for in the technical disciplinary regulations (Annex B).

Use of personal data

I DATA They are used to provide the user with useful information about products and services. Furthermore, with the user's permission, iPhoneHospital.IT You will be able to send promotional information related to your products and services and/or communicate. DATA collected to their partners, who in turn can send information about their products and services.

The same partners will be released from iPhoneHospital.IT only and exclusively the DATA necessary for the provision of the service and they will be required to respect confidentiality.

I DATA Information related to visited pages may be combined with anonymous demographic data for analysis and to provide content that may cater to users' interests. In restricted areas of the website iPhonehospital.it, with prior user authorization, information regarding visited pages may be associated with. DATA in order to provide personalized content.

When you register for a newsletter or request to receive promotional email messages, iPhoneHospital.IT You can use custom links or similar technologies to track the email links that the user "CLICKS" on.

iPhoneHospital.IT He/she will be able to associate this information with... DATA Collected, in order to provide more engaging email communications and purchase advice.

Every email message includes a link to unsubscribe and stop receiving this type of communications.

Spread

Except for the different provisions contained in this notice, without the user's authorization, the personal information collected on the Website will not be disclosed outside the site. iPhoneHospital.IT.

The user can access their personal information whenever they want by entering their reserved area with their username (corresponding to their email address) and password.
In case the user forgets their password, they can request the Internet and Multimedia department to delete their personal data in order to proceed with a possible new registration.

The above-mentioned department will not provide lost or forgotten passwords under any circumstances, and before proceeding with the deletion of the user's personal data, it will ensure that it is indeed the same person making the request.

Please note that this privacy information and the options communicated by the user on the website may not necessarily apply to the personal information provided in the context of other separately managed products or services.

Owner - Manager

The person in charge of personal data processing for the areas of competence defined below:

• Personal data security area
• Electronic data processing area

The user has the right to obtain from the data controller the deletion, communication, updating, correction, integration of their personal data as well as, in general, to exercise all the rights provided for in article 7 of the. Privacy Code The following is reported:

Legislative Decree no. 196/2003: Art. 7 - Right of access to personal data and other rights

1. The data subject has the right to obtain confirmation of the existence or otherwise of personal data concerning them, even if not yet recorded, and their communication in an intelligible form.
2. The data subject has the right to obtain the indication:
   1. the origin of personal data;
   2. the purposes and methods of processing;
   3. applied logic in the case of processing carried out with the use of electronic tools;
   4. identifying particulars of the data controller, data processors, and the designated representative as per Article 5, paragraph 2;
   5. of the subjects or categories of subjects to whom personal data may be communicated or who may become aware of it as designated representative in the territory of the State, as data controllers or processors.
3. The data subject has the right to obtain:
   1. the update, rectification or, when there is interest, the integration of data;
   2. The erasure, transformation into anonymous form, or blocking of data processed in violation of the law, including data that do not need to be retained for the purposes for which the data were collected or subsequently processed;
   3. The attestation that operations referred to in points a) and b) have been made known, including their content, to those to whom the data have been communicated or disclosed, except where such compliance is impossible or involves the use of means that are manifestly disproportionate to the protected right.
4. The person concerned has the right to object, in whole or in part:
   1. for legitimate reasons related to the processing of personal data that concern him, even if they are relevant to the purpose of collection;
   2. the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.