OVERVIEW
Each country has different rules concerning import duties and taxes.
Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged
duties/taxes; in which case the customer is responsible for the extra charges.
PAID BY THE RECEIVER
Dauphintel (iPhoneHospital.iT) is responsible for arranging the shipment of your order. However,
it’s your responsibility to pay any duties and taxes charged by customs in your country and
prepare the required clearance documents.
What’s more, customs offices in some countries or regions require the importer of record to
provide a particular form of identification before releasing a shipment.
You may also be required to provide an identification number such as a Unique Identification Number,
CPF, or Tax ID.
Additionally, customs offices in some countries or regions require the importer to provide a particular form of
identification before releasing a shipment. It may also be necessary to provide an identification number such as a
unique identification number, CPF, or tax ID.
Note:
To ensure that the courier (e.g., DHL, UPS) can deliver the goods as quickly as possible
after entering your country or customs union, the courier may pay the customs authority on your behalf for
any duties and taxes due on the goods. Once the duties and taxes have been fully reimbursed to the
courier, the goods will be delivered to you.
RETURN AND REFUND
We do not accept returns or refunds resulting from:
You refuse to pay the customs clearance fee;
You are preparing the wrong authorization documents;
You are placing an incorrect order;
NOTE from Dauphintel (iPhoneHospital.iT)
Import regulations and taxes are (a) different in each country; (b) subject to frequent changes; (c) heavily dependent
on the size and content of the shipment; and (d) not uniformly applied by
different ports and customs in your country. Therefore, Dauphintel (iPhoneHospital.iT) cannot provide specific advice
on how much tax you will have to pay or guarantees regarding this issue.